Last Updated: August 9, 2026

At WYKND, we’re committed to getting your order to you safely and on time. Please review our shipping policy below for information about order processing, delivery times, shipping charges, and other important details.

1. Order Processing

All orders are processed within 1–5 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

During sales, promotions, new launches, or other high-volume periods, processing may take slightly longer. We appreciate your patience during these times.

2. Shipping & Delivery

Once your order has been dispatched, you will receive a shipping confirmation with tracking details, where available.

Estimated delivery times are:

• Domestic Orders: 3–7 business days
• Remote Areas: 5–10 business days
• International Orders: Delivery times may vary depending on the destination and shipping service.

Please note that delivery estimates are approximate and may be affected by courier delays, weather conditions, public holidays, customs procedures, or circumstances beyond our control.

3. Shipping Charges

Shipping charges are calculated at checkout based on your delivery location, order value, and available shipping method.

From time to time, WYKND may offer free shipping promotions. Any applicable offer or minimum order requirement will be displayed on our website.

4. Order Tracking

Once your order has been shipped, you may receive a tracking number by email, SMS, or other contact information provided during checkout.

Tracking information may take some time to become active after your order is handed over to the courier.

5. Incorrect or Incomplete Address

Please make sure your shipping address and contact details are correct before completing your purchase.

WYKND is not responsible for delays, failed deliveries, or additional shipping charges caused by an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that changes can be made after an order has been dispatched.

6. Delayed or Lost Orders

While we work with reliable delivery partners, occasional delays may occur.

If your order appears to be significantly delayed or is marked as delivered but you have not received it, please contact our customer support team so we can help investigate the issue with the courier.

WYKND is not responsible for delays caused by events outside our reasonable control.

7. Damaged Packages

If your package arrives visibly damaged, please take photographs of the package and the product before opening or disposing of the packaging.

Contact WYKND as soon as possible with your order details and photographs so that we can review the issue and assist you with the next steps.

8. International Shipping

International customers are responsible for any applicable customs duties, import taxes, local taxes, or other charges imposed by the destination country.

Customs clearance may also cause additional delivery delays. These charges and delays are outside WYKND's control.

9. Delivery Attempts

If the courier is unable to deliver your order because no one is available, the address is inaccessible, or the recipient cannot be contacted, additional delivery attempts may be made according to the courier's policy.

Any additional charges resulting from failed delivery attempts or re-shipping may be the responsibility of the customer.

10. Contact Us

If you have questions about your order or our shipping policy, please contact the WYKND customer support team through the contact details provided on our website.

Thank you for choosing WYKND.